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 Frequently Asked Questions
Tracking Your Order
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Customer Service is available
Monday - Friday 8:00 am - 4 pm CST
Call 636-349-1311 |
Allow 2-4 weeks for delivery on custom orders.
All styles and prices
are subject to change without notice. "Made
In The USA" goods are subject to distribution
availability.
Return Policy: No exchanges or returns on custom orders. All claims regarding any errors, omissions, and/or imperfections must be made within five(5) days of receipt of goods. Apparel carries manufacturer warranty. Complete Promotional Product Specialists, LLC makes every effort to provide top quality garments and embellishments.
To return an item , you must call or e-mail
customerservice@completepromo.us
during business hours for a Return Authorization
number and instructions (636)349-1311.
Once your order is placed online, you will receive two e-mails: an ORDER CONFIRMATION NUMBER and an ONLINE ORDER RECEIPT. We use Authorize.net to process safe, secure online credit card transactions.
Orders requested for Christmas should be
received in our office by November 25 to
assist in delivery.
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